Shipping policy
UK Delivery Options
| Method | Cost | Order By |
|---|---|---|
| Next Day Delivery | Free on orders over £30 (full-price items only) | Before 3pm Mon–Fri |
| Next Day Delivery (orders under £30) | £5.95 | Before 3pm Mon–Fri |
| DPD Saturday Delivery | £5.95 | Before 3pm Friday |
| DPD Sunday Delivery | £5.95 | Before 1pm Saturday |
| Click & Collect (in-store) | Free | See below |
Free Next Day Delivery over £30 applies to full-price items only. It does not include sale items or any order using a promotion or discount code.
Click & Collect
Order online and collect from our store at no cost.
- Order before 4pm Monday–Saturday for same-day collection
- Orders placed after the cut-off will be ready from 9:30am the next day
- Collection is available during standard store opening hours
Northern Ireland & Remote UK Areas
Delivery to Northern Ireland, Scottish Highlands, islands and other remote UK regions:
- Two-Day Delivery: £17.00. Order before 2:30pm Monday - Thursday
Delivery Outside the UK
We currently deliver within the UK only (including Northern Ireland). We are not able to ship to other countries at the moment.
How DPD Delivery Works
All orders are sent via DPD with a PIN code for secure delivery.
- Once dispatched, DPD will send your tracking details and a unique PIN code by email or SMS
- On delivery day, you'll receive a one-hour delivery window
- The PIN code is required - the driver cannot hand over your parcel without it
- If someone else is accepting the parcel on your behalf, make sure they have the PIN code too
- If you need the PIN resent, the driver can do this using the email or mobile number provided at checkout
Full guide: Your DPD PIN, explained
If you're not in: You can reschedule via the link in your DPD notification. If a second delivery attempt is missed, the parcel will be returned to us. You can then arrange re-delivery or request a refund.