Shipping policy
UK Delivery Options
| Method | Cost | Order By |
|---|---|---|
| Next Day Delivery | Free on orders over £30 | Before 3pm Mon–Fri |
| Next Day Delivery (orders under £30) | £5.95 | Before 3pm Mon–Fri |
| DPD Saturday Delivery | £5.95 | Before 3pm Friday |
| DPD Sunday Delivery | £5.95 | Before 1pm Saturday |
| Click & Collect (in-store) | Free | See below |
Click & Collect
Order online and collect from our store at no cost.
- Order before 4pm Monday–Saturday for same-day collection
- Orders placed after the cut-off will be ready from 9:30am the next day
- Collection is available during standard store opening hours
Northern Ireland & Remote UK Areas
Delivery to Northern Ireland, Scottish Highlands, islands and other remote UK regions:
- Two-Day Delivery: £17.00. Order before 2:30pm Monday - Thursday
International Delivery
- USA: Unfortunately we're not currently shipping to the USA
- Rest of World: Please get in touch at sales@odsjewellers.com and we'll arrange a quote for you
How DPD Delivery Works
All orders are sent via DPD with a PIN code for secure delivery.
- Once dispatched, DPD will send your tracking details and a unique PIN code by email or SMS
- On delivery day, you'll receive a one-hour delivery window
- The PIN code is required - the driver cannot hand over your parcel without it
- If someone else is accepting the parcel on your behalf, make sure they have the PIN code too
- If you need the PIN resent, the driver can do this using the email or mobile number provided at checkout
If you're not in: You can reschedule via the link in your DPD notification. If a second delivery attempt is missed, the parcel will be returned to us. You can then arrange re-delivery or request a refund - please note that international shipping charges are non-refundable.